Shipping policy

SHIPPING POLICY

Last updated: 30 August 2026

NexuraCart, operated by Ayzoq General Trading Fze LLC, currently delivers within the United Arab Emirates.

ORDER PROCESSING

Orders are processed only after successful confirmation. Processing time may vary depending on product availability, order volume, weekends and UAE public holidays.

Products marked “Launching Soon” or “Coming Soon” are not available for ordering unless the product page specifically states that preorders are open.

DELIVERY TIME

The estimated delivery period will be displayed at checkout or communicated after order confirmation. Delivery times are estimates and are not guaranteed.

Remote locations, incorrect addresses, customer unavailability, weather, public holidays and courier delays may affect delivery.

DELIVERY CHARGES

The applicable delivery charge will be displayed at checkout.

Eligible orders above AED 200 may qualify for free UAE delivery. Excluded products, locations or delivery services will be identified at checkout where applicable.

CASH ON DELIVERY

Cash on Delivery may be available for eligible UAE orders. Availability and any applicable fee will be shown at checkout. We may contact the customer to confirm a Cash on Delivery order before dispatch.

DELIVERY RESPONSIBILITY

Customers must provide a complete and accurate name, telephone number and delivery address. Additional charges caused by an incorrect or incomplete address may be charged to the customer.

Please inspect the package at delivery and report visible damage, missing products or incorrect products within 48 hours.

TRACKING

Tracking details will be provided when supported by the delivery partner.

CONTACT

Email: contact@nexuracart.com
WhatsApp: +971 52 811 7692
Store: NexuraCart
Operator: Ayzoq General Trading Fze LLC