Privacy policy

Last updated: 13 October 2026

NexuraCart is operated by Ayzoq General Trading FZE LLC. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit nexuracart.com, contact us or place an order.

INFORMATION WE COLLECT

Depending on how you use the store, we may collect:

• Name, email address and telephone number
• Billing and delivery address
• Order, return and customer-support information
• Payment and transaction information processed through authorised payment providers
• Device, browser, IP address, cookie and website-usage information
• Marketing preferences and communications

HOW WE USE INFORMATION

We may use personal information to:

• Process, deliver and support orders
• Confirm payments and prevent fraud
• Manage returns, refunds and customer enquiries
• Operate, secure and improve the website
• Meet accounting, tax, regulatory and legal requirements
• Send marketing communications when permitted or consented to

SERVICE PROVIDERS

Information may be shared when necessary with Shopify, payment providers, delivery companies, technology providers, professional advisers and authorities where legally required.

These providers may process information in other countries subject to their safeguards and applicable law.

The website may use cookies and similar technologies for essential store functions, security, analytics, preferences and advertising. Available cookie choices can be managed through the store’s privacy settings or your browser.

DATA RETENTION AND SECURITY

We retain information only for as long as reasonably necessary for the purposes described, including legal, accounting, fraud-prevention and dispute-resolution requirements.

We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

YOUR RIGHTS

Subject to applicable law, you may request access to, correction of or deletion of your personal information, or withdraw marketing consent. Some information may need to be retained to meet legal or contractual obligations.

UAE DATA PROTECTION

We process personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and other applicable law. You may ask to access, correct or delete your data, or object to marketing, by emailing contact@nexuracart.com. Our customer support may use AI tools to help answer messages. We do not sell your personal data to third parties.

CHILDREN

The store is not intended for children to make purchases without the involvement of a parent or legal guardian.

CHANGES

We may update this Privacy Policy when our practices, technology or legal obligations change. The latest version will be published on this page.

CONTACT

Email: contact@nexuracart.com
WhatsApp: +971 52 811 7692
Store: NexuraCart
Operator: Ayzoq General Trading FZE LLC
Country: United Arab Emirates